Privacy Policy

This privacy policy sets out how EVOLVEX TECHNOLOGIES PRIVATE LIMITED uses and protects any information that you give EVOLVEX TECHNOLOGIES PRIVATE LIMITED when you visit their website and/or agree to purchase from them.

EVOLVEX TECHNOLOGIES PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

EVOLVEX TECHNOLOGIES PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

• Contact information including email address

• Demographic information such as postcode, preferences and interests, if required

• Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our services.

• We may periodically send promotional emails about new services, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to 1342, Hiran Magri Sec 5, Prabhat Nagar, Udaipur, Rajasthan, India (313002) or contact us at or as soon as possible. We will promptly correct any information found to be incorrect.

Cancellation & Refund Policy

Last updated on Jan 8th 2025

EVOLVEX TECHNOLOGIES PRIVATE LIMITED believes in helping its customers as far as possible, and has therefore a liberal cancellation policy. Under this policy:

• At EvolveX Technologies, we strive to deliver high-quality Robotic Process Automation (RPA) services and subscription packages tailored to our clients’ needs. Please read our refund policy carefully before subscribing to our services:
• Subscription Fees: All subscription fees for our RPA services are non-refundable once the payment has been processed.
• Trial Periods (if applicable): If a free trial or a promotional trial period is provided, no charges will be applied during the trial period. Once the trial ends, the subscription fee will be charged and will not be refundable.
• Cancellations: You may cancel your subscription at any time. Cancellation will stop the service for the next billing period, but fees already paid will not be refunded.
• Service Issues: If you experience a technical issue or disruption in service, we encourage you to contact our support team. We will make every reasonable effort to resolve the issue promptly. In rare cases, partial refunds or service credits may be considered at our sole discretion.
• Custom Solutions: For custom automation solutions or professional services beyond standard subscriptions, refunds are not provided once the project has been initiated, as these services involve resource allocation and planning.
• By purchasing a subscription to our RPA services, you acknowledge and agree to this Refund Policy.

Shipping & Delivery Policy

Last updated on July 16th 2025

RPA Services Policy

Please review our RPA services policy:

• Service Scope: Our RPA services automate repetitive, rule-based tasks for clients across various industries, including banking, healthcare, logistics, real estate, insurance, and media.

• Customization: RPA solutions are tailored to specific client workflows and requirements, ensuring optimized business performance and integration within existing systems.

• Security & Compliance: All RPA deployments are built with secure architecture and comply with relevant data privacy, security, and regulatory standards. Regular audits and updates are performed to maintain system integrity.

• Operational Reliability: EvolveX guarantees stable and reliable RPA operations, with rigorous testing and monitoring to prevent disruptions and ensure smooth process execution.

• Data Handling: RPA bots operate based on client-approved data access permissions, and all data processed is handled confidentially in line with our privacy policy and applicable regulations.

• Change Management: Any modification or upgrade to RPA services will be communicated in advance, with client input considered for significant changes impacting business processes.

• Client Responsibilities: Clients are responsible for providing accurate input data and ensuring proper use of RPA solutions as per guidelines shared during deployment.

By using our RPA services, clients acknowledge and agree to the terms outlined in this RPA Services Policy.

Support Services Policy

EvolveX Technologies is committed to providing dedicated support for all subscription and automation service clients. Please review our support services policy for Robotic Process Automation (RPA) solutions:

• Support Availability: Our support team is available during standard business hours to assist with inquiries, troubleshooting, and technical issues related to RPA subscriptions and deployments.

• Channels of Communication: Support requests can be submitted via email, phone, or the customer portal. All support interactions are handled by qualified professionals.

• Types of Support Provided:

  • Technical troubleshooting and issue resolution for RPA bots and workflows

  • Guidance on RPA usage, maintenance, and best practices

  • Bug fixes and performance optimization

  • Assistance with upgrades and system integration

• Response Time: We strive to respond to all support requests promptly. Critical issues receive priority attention to minimize disruption.

• Exclusions: Support does not cover custom changes, system modifications, or third-party integrations not managed or endorsed by EvolveX Technologies, unless expressly stated in a separate agreement.

• Service Level Agreements (SLAs): For enterprise clients, customized SLAs detailing maximum response and resolution times can be provided by separate contract.

By utilizing our RPA subscription or automation services, you agree to the support terms described above. For further questions regarding support provisions, please contact our service desk.

Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our services you may contact our helpdesk on (+91) 8619711160 or info@evolvextechnologies.com

Contact us

Last updated on Feb 10th 2025

You may contact us using the information below:

Merchant Legal entity name: EVOLVEX TECHNOLOGIES PRIVATE LIMITED
Registered Address: 1342, Hiran Magri Sec 5, Prabhat Nagar, Udaipur H Magri Udaipur, Rajasthan, India 313002
Operational Address: 1342, Hiran Magri Sec 5, Prabhat Nagar, Udaipur H Magri Udaipur, Rajasthan, India 313002
Telephone No: (+91) 8619711160
E-Mail ID: info@evolvextechnologies.com